Refund Policy – Get90Plus.com
Transparent, Fair & Student-Friendly
At Get90Plus.com, we believe in building lasting trust with every student we help. We understand the pressure of academic deadlines, the fear of wasting money, and the anxiety that comes with ordering assignments online. That’s why we’ve created a clear, fair, and flexible refund policy — so you can order with full confidence.
This page explains when you’re eligible for a refund, how to request one, and what our resolution process looks like. Please read it carefully before using our services.
Our Commitment to You
We’re committed to delivering high-quality, plagiarism-free assignments that meet your deadline and academic expectations. But we also understand that sometimes, things can go wrong – whether due to a miscommunication, missed deadline, or rare technical issue.
In those cases, we’ve got your back with a 100% Money-Back Guarantee, provided your claim meets the conditions listed below.
When You’re Eligible for a Full Refund
You are entitled to a full refund under the following conditions:
Non-Delivery of Assignment
- If your assignment is not delivered at all and you haven’t received any file or update from our team past the deadline, you can request a full refund.
- Note: Delivery is marked complete only when we send the final version to your registered email or WhatsApp.
Late Delivery (Without Prior Notice)
- If your assignment is delivered after your specified deadline without any prior approval or communication from our side, you are eligible for a full or partial refund, depending on the severity of the delay.
- We understand that some assignments are time-sensitive. That’s why we take deadlines seriously. If we anticipate a delay, we will always reach out first to renegotiate your timeline.
Poor Quality or Irrelevant Content
You can request a refund if:
- The assignment is completely unrelated to the brief you provided.
- The work is incoherent, not understandable, or lacks academic formatting.
- It shows evidence of being AI-generated or copied from online sources.
To support your claim, you must provide:
- Screenshots of your original brief or instructions
- Feedback from your professor (if available)
- Specific reasons for dissatisfaction
Plagiarized Content
At Get90Plus, we pride ourselves on 100% original content. If your delivered assignment includes plagiarism (above 10%), we will:
- Offer an immediate rewrite for free
- If the issue persists, grant you a full refund
Proof Required: You must provide a screenshot of a reliable plagiarism report (e.g., Turnitin or Grammarly Premium) showing clear matches.
Duplicate Payment
If you are charged twice for the same order due to a system glitch or technical error, the extra payment will be refunded immediately upon request and verification.
Refund in Case of Failing Grades
At Get90Plus.com, our mission is simple: help you score 90+ or, at the very least, pass with confidence. We understand that students often seek our help when the stakes are high — tight deadlines, unclear instructions, or academic pressure.
That’s why we proudly offer a full refund if you fail your assignment, provided the following conditions are met:
- The assignment was delivered by our team and submitted without modification.
- You provide official proof of failure (e.g. professor’s comments, grade report, or institutional feedback).
- The failure was not due to academic dishonesty, missed deadlines, or incomplete submission on your part
- We are confident in our experts — and we stand behind their work. If we fail to help you pass, we take full responsibility.
“Our Promise: No student should pay for a failing grade. If we don’t meet the mark, you don’t pay for it”
When You’re Not Eligible for a Refund
While we try to be fair, there are some scenarios where refunds are not possible:
Change of Mind After Work Begins
Once your order is confirmed and our expert has started working, you cannot cancel or request a full refund. This is because time and resources have already been allocated.
Low Grades
- We guarantee high-quality writing and experienced experts, but we cannot guarantee your professor’s subjective grading. Refunds are not issued based solely on receiving a lower-than-expected grade.
- However, if your professor points out specific mistakes or issues, we’ll revise the assignment free of cost until it meets academic expectations.
No Response After Delivery
If your order has been delivered and you do not raise any issues or revision requests within 7 days, it will be marked as completed, and no refund will be processed after that period.
Vague or Incomplete Requirements
If the instructions you provided were unclear, and the delivered work matches those vague guidelines, refunds cannot be issued. It’s your responsibility to submit a clear, complete brief at the time of ordering.
Revision Before Refund
Before processing any refund, we offer:
- Unlimited free revisions until you’re satisfied
- A dedicated expert to rewrite or improve the solution
- One-on-one support from our customer success team
Only if we fail to deliver a satisfactory revision will a refund be issued.
Refund Process
Step 1: Submit Your Refund Request
Email us at refund@get90plus.com or message our WhatsApp support
- Your order ID
- Reason for refund
- Supporting files/screenshots (if any)
Step 2: Review & Investigation
Our Quality Assurance team will:
- Review your request within 24-48 hours
- Contact you for any additional info
- Analyse the assignment quality, brief, and delivery timelines
Step 3: Decision & Refund
Once your claim is verified, we will:
- Approve a full or partial refund
- Or offer a final revision attempt (if suitable)
Refunds are typically processed within 5-7 business days, depending on your payment method (Remitly, bank transfer, etc.)
Refund Modes by Region
Europe, USA, Canada, Australia: Refunds via Remitly or Wise
Asia & Gulf Countries: Refunds via Bank Transfer
We do not issue cash refunds or wallet credits unless previously agreed upon.
Security & Trust
Your payment and personal data are 100% safe with us. We never store credit card details, and we comply with international data protection standards. Our Privacy Policy and Terms of Service work in tandem with this Refund Policy to protect you.
Need Help or Have Questions?
We’re available 24/7 to assist you with any concerns. Contact us anytime through:
Email: Help@Get90plus.com
WhatsApp: +923444567519
Live Chat:
Final Words: Our Promise
Ordering academic help online should never feel like a gamble. At Get90Plus, we take every measure to deliver value, protect your money, and earn your trust.
We’re not just an assignment help service — we’re your academic partner. And when things go wrong, we’ll always be fair, transparent, and responsive.